Community Lead

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee all community initiatives and serve as the primary contact within key community platforms.

• Proactively manage our main community channels including Slack, Twitter, and more.

• Evaluate, monitor, and provide reports on feedback gathered from social media and online reviews.

• Develop and implement community programs such as events, workshops, and Q&As.

• Initiate and manage both new and existing programs, including Ambassador, Expert, and Influencer initiatives.

• Represent Softr's community and participate in discussions related to Softr on social media.

• Suggest and test innovative initiatives aimed at B2C and B2B clientele.

• Collaborate closely with product and marketing teams to influence product development and go-to-market strategies.

⛳️ Requirements

• Proven experience as a Community Manager, particularly with a SaaS product.

• A minimum of 3 years in a Community Management or Customer Success role, preferably within a successful startup or scale-up environment.

• Strong enthusiasm for no-code solutions and automation technologies.

• Exceptional written and verbal communication abilities.

• A genuine passion for problem-solving.

• A deep concern for user needs.

• A mindset focused on urgency and responsiveness.

🏝️ Benefits

• Competitive salary along with equity options.

• Fully remote work environment with a flexible schedule.

• High level of ownership with minimal bureaucracy.

• Annual company retreats and team gatherings.

• Opportunity to develop sales strategies from the ground up, significantly impacting the company's direction.

• Direct collaboration with founders and the leadership team.

• Regular positive feedback from customers, providing rewarding insights into your work.