Community Claims Specialist

This is a fully remote position, open to applicants in Australia.

📋 Description

• Become a part of our expanding team as we enhance our regional claims specialist program to incorporate a metro-based role, broadening our reach and effectiveness.

• Assist workers in navigating local community resources and help them gain access to essential support to overcome obstacles.

• Proactively connect workers with community programs to support their recovery and facilitate their return-to-work process.

• Deliver in-person support during medical case conferences, ensuring that the needs of workers are recognized and integrated into the claims process.

• Build rapport with workers to comprehend their individual circumstances and requirements, fostering trust and effective communication.

• Collaborate strategically with claims teams to guarantee the smooth integration of community support within the claims process.

• Maintain professionalism in all interactions with both internal and external stakeholders.

• Utilize a person-centered approach, concentrating on understanding and meeting the distinct needs of workers.

⛳️ Requirements

• Comprehensive knowledge of local community programs, government-funded initiatives, and charitable supports available to assist workers in overcoming obstacles.

• Background in social work or community engagement roles, with a solid understanding of how local current events and activities influence employers and their workforce.

• Qualifications in Allied Health or Social Work are highly valued.

• High-level sensitivity and interpersonal skills for effective relationship development.

• Exceptional communication, organizational, and time management abilities.

• Comfortable working independently to meet goals and achieve desired outcomes.

• A keen interest in utilizing emerging technologies to stay competitive in a swiftly evolving digital landscape.

• Must possess a valid driver’s license and have access to a reliable vehicle, as this role involves travel to locations in the Sydney area.

🏝️ Benefits

• Inclusive Culture: Become part of a supportive, open-minded team dedicated to customer outcomes, where you can bring your authentic self to work every day!

• Flexible Work-Life Balance: Take advantage of flexible and remote work options along with workplace adjustments, ensuring support for your work/life balance.

• Career Development: Benefit from mentoring, developmental opportunities, and global mobility for growth and success, including access to over 10,000 learning resources.

• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, in addition to financial wellness initiatives and the Employee Share Purchase Program—own a piece of your employer!