Communications Specialist – Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and uphold comprehensive user manuals, technical documentation, and FAQs for digital health solutions.

• Prepare, format, and revise monthly reports, briefing presentations, and informational materials tailored for program and executive stakeholders.

• Review and ensure the quality of deliverables in Microsoft Word, Excel, and PowerPoint for clarity, accuracy, consistency, and compliance with style guidelines.

• Create and enhance strategic communication materials such as brochures, toolkits, flyers, and manuals.

• Assist in drafting evaluation reports, project completion summaries, and research overviews, integrating graphics and data as necessary.

• Aid in drafting and formatting language for VA and Veterans Health Administration policies, directives, and guidance documents.

• Convert complex technical and clinical information into clear, user-friendly content for Veterans, clinicians, and VA leadership.

• Work collaboratively with subject matter experts to collect source material and ensure documentation is accurate and up-to-date.

⛳️ Requirements

• Minimum of 3 years of experience in technical writing, editing, or communications.

• Bachelor’s degree in English, communications, journalism, technical writing, or a related field.

• Proven experience in producing user manuals, technical documentation, reports, and briefing materials.

• Excellent editing and proofreading skills.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Ability to distill complex or technical information into clear, audience-appropriate content.

• Experience in supporting complex projects and transformation initiatives within the federal government.

• Capability to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

• Strong critical thinking, analytical, and time management abilities.

• Competence in organizing, prioritizing, and collaborating effectively with others.

• Ability to articulate thoughts, ideas, and solutions logically in both written and spoken formats.

• Capacity to remain composed under pressure in a fast-paced environment and quickly comprehend complex issues.

• Ability to accept client feedback and implement changes efficiently and effectively.

• Enthusiasm for working in a dynamic, rapidly changing environment.

🏝️ Benefits

• Remote work is expected.

• Occasional travel for client engagements may be necessary.