Communications Manager

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Assist in the implementation of essential communication strategies for the CX team.

• Develop, oversee, and disseminate communications with stakeholders and subject matter experts.

• Create talking points, presentations, organizational announcements, social media content, and digital materials.

• Manage the CX Communications Editorial Calendar.

• Support audience growth initiatives across video, social media, newsletters, paid channels, and emerging platforms.

• Conduct market analysis and keep abreast of industry trends.

• Produce executive content such as bylines, social media posts, and event presentations.

• Identify target audiences and effective communication methods.

• Monitor and evaluate executive communications programs and activities.

• Prepare messaging documents and briefing materials.

• Establish and maintain project plans, timelines, milestones, and delivery trackers.

• Assist in managing marketing calendars, campaign assets, and project timelines.

• Create and manage content while fulfilling ad hoc requests.

⛳️ Requirements

• Over 7 years of experience in a communications role, preferably in the technology or B2B sector.

• Bachelor’s degree in Communications, Marketing, Business, or a related field, or equivalent professional experience.

• Capability to juggle multiple competing priorities.

• Outstanding writing, editing, and storytelling abilities.

• Proficiency in crafting engaging narratives and messages.

• Strong analytical skills and familiarity with performance data and reporting tools.

• Experience in supporting various strategic priorities in a dynamic environment.

• Enthusiasm and interest in podcasts, vodcasts, storytelling, and digital media.

• Background in integrated communications, ideally within a technology organization or agency.

• High level of AI fluency.

• Ability to leverage technology to innovate processes and achieve positive results.

• Skill in conveying technical information, data, and results effectively.

• Exceptional organizational capabilities and meticulous attention to detail.

• Proactive and anticipatory mindset with sound judgment and discretion.

• Proven track record of enhancing effectiveness through objective-setting and accountability.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with Cisco matching contributions.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, contingent on continued employment and vesting periods.

• 10 paid holidays each calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1 thereafter.

• Up to 80 hours of unused sick leave can be carried forward.

• Additional paid time off for critical or emergency family matters.

• Option for 10 paid volunteer days per calendar year.

• Annual bonuses may be available for non-sales positions.

• Sales incentive compensation may be available for employees on sales plans.