Communications Associate

📋 Description

• Develop straightforward and engaging posts for all Reliance Health social media platforms.

• Strategize weekly and monthly content in collaboration with the Manager.

• Tailor content to fit each platform, including LinkedIn, Twitter/X, Instagram, and Facebook.

• Craft captions, design simple graphics (or coordinate with a designer), and schedule posts.

• Assist with local-language content as necessary.

• Compose clear, concise, and human-centered messages.

• Generate blog articles, email content, social media posts, and scripts.

• Edit content for grammar, clarity, and consistency.

• Help uphold the Reliance Health tone of voice across various markets.

• Aid in drafting internal updates, announcements, and newsletters.

• Collaborate with cross-functional teams to identify key information to share.

• Write messages that are easily understandable for staff across all markets.

• Monitor the performance of posts and campaigns.

• Compile monthly performance dashboards.

• Utilize data to highlight effective strategies and areas for improvement.

• Recommend minor adjustments to enhance performance.

• Assist in planning and executing straightforward marketing and communications campaigns.

• Coordinate with product, sales, clinical, and leadership teams.

• Keep campaign tasks on track and provide updates on progress.

• Ensure all content adheres to brand guidelines.

• Maintain consistent messaging across different markets and languages.

• Notify the Manager when content fails to align with brand values.

• Collaborate with Sales, Product, Clinical, and Leadership teams.

• Gather information and convert it into straightforward content.

• Communicate updates clearly while working remotely.

• Stay informed about social trends in the local market.

• Propose content ideas that resonate with each country’s audience.

• Assist the Manager in implementing small strategic enhancements to content and communications.

⛳️ Requirements

• Bachelor’s Degree or HND in any field is required.

• Completion of NYSC or possession of a valid exemption letter is mandatory.

• Proficiency in Microsoft Office Suite is essential.

• Familiarity with social media and CRM tools is a must.

• Exceptional writing skills (clarity, grammar, structure) are required.

• Ability to thrive in a remote working environment.

• Fluent in English, with an understanding of Nigerian digital culture.

• Data literacy (comfortable working with dashboards, metrics, and insights) is necessary.

• Nice To Have

• Basic design or video editing skills (Canva, CapCut, etc.) are beneficial.

• Experience in health tech, fintech, or B2B content creation is advantageous.

• Background in working across multiple markets is a plus.

• Familiarity with Zoho and Adobe Suite is helpful.

• Prior experience in content creation and creative writing is preferred.

🏝️ Benefits

• Remote-First Environment****Work from anywhere while staying connected to a vibrant, collaborative team.

• Competitive Salary and Benefits****We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

• Premium Health Insurance****Comprehensive health coverage for you and your family, because your well-being comes first.

• Unlimited Leave****Take the time you need when you need it—no limits, no questions.

• Meaningful Impact****Play a key role in transforming customer experiences and shaping healthcare innovation.

• Collaborative Work Culture****Join a supportive, inclusive, and team-focused environment that celebrates diversity.

• Growth Opportunities****Access tools, mentorship, and resources to elevate your skills and career.

• Learning & Development Allowance****We provide an allowance to support your ongoing professional growth and skill enhancement.