Commercial Lines Sales Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead, mentor, and cultivate the skills of Commercial Lines Field Sales Representatives.

• Set clear expectations regarding activity, performance, and outcomes.

• Conduct ride-alongs, review calls, and inspect territories.

• Recruit, onboard, and nurture talent.

• Implement territory sales strategies to meet new business premium, total written premium, retention, and loss ratio goals.

• Supervise agency segmentation and allocation of resources.

• Direct agency portfolio expansion, rehabilitation, and exit strategies.

• Convert corporate distribution strategies into actionable field operations.

• Ensure consistent messaging and value propositions throughout agency interactions.

• Implement regional growth initiatives and programs.

• Own responsibility for regional sales outcomes and manage representative performance.

• Track growth, submission flow, pipeline quality, hit ratios, retention, and regional/state profitability KPIs.

• Identify performance issues and implement corrective measures.

• Provide leadership involvement in significant agency relationships and LAPP accounts.

• Build relationships with executive-level priority agents.

• Enhance agency engagement, share of wallet, and loyalty.

• Maintain budget discipline regarding expenses.

• Collaborate with underwriting, product, operations, claims, service, FAD, EIU, Specialty, and Small Commercial teams.

• Offer market intelligence regarding pricing, coverage gaps, agency sentiment, competitor activity, risks, and opportunities.

• Complete or assist with regional-level reporting.

• Perform additional duties as assigned in accordance with corporate policies and procedures.

⛳️ Requirements

• Over 7 years of progressively responsible roles in P&C insurance, including leadership experience.

• Bachelor's Degree or equivalent business experience.

• Significant insurance education, such as INS, AU, or CPCU, or a demonstrated commitment to pursuing further insurance education is highly recommended.

• Proven ability to lead and develop Commercial Lines Field Sales Representatives.

• Experience managing relationships with agencies and overseeing territory performance.

• Competence in managing growth, profitability, retention, and loss ratio objectives.

• Ability to monitor and respond to sales and profitability KPIs.

• Proficient in collaborating with underwriting, claims, product, operations, specialty, and small commercial teams.

• Capacity to provide market intelligence, competitive insights, and analysis of regional performance.

🏝️ Benefits

• Eligibility for Variable Compensation Bonus plan.

• Medical and Prescription Drug Benefits.

• Dental Benefits.

• Vision Benefits.

• Life Insurance and Disability Benefits.

• 401(k) Profit Sharing and Investment Plan, including annual company financial contributions and discretionary Profit Sharing based on annual financial results.

• Health Savings Account (HSA).

• Flexible Spending Accounts.

• Tuition Assistance, Training, and support for Professional Designations.

• Company-Paid Family Leave.

• Adoption/Surrogacy Assistance Benefit.

• Voluntary Benefits including Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, and Pet Insurance.

• Student Loan Refinancing Services.

• Business Travel Accident Insurance.

• Matching Gifts program.

• Paid Volunteer Day.

• Employee Referral Award Program.

• Wellness programs.

• Discounts on Personal Insurance.