Commercial Lines Practice Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish coverage standards and market strategies for each business class within your product portfolio.

• Act as the ultimate technical authority for intricate risk placements, carrier selection, and coverage inquiries throughout the retail channel.

• Detect coverage deficiencies and completion requirements within our customer base and devise strategies to resolve them.

• Examine product documentation, agent-facing materials, and marketing collateral for regulatory compliance and E&O exposure prior to distribution.

• Track alterations in carrier guidelines and market norms affecting your product line, ensuring distribution practices remain compliant.

• Represent the internal compliance voice for your product family during cross-functional discussions.

• Be the primary on-demand technical resource for the agent channel—the go-to person for agents when faced with unfamiliar risks or complex placements.

• Create training programs, proficiency standards, and reference tools that enhance agent performance across your product family.

• Develop the knowledge frameworks that our AI and technology team will utilize to build scalable agent support tools.

• Collaborate with our marketing team to produce accurate and engaging product content and campaign strategies for each business class in your portfolio.

• Work alongside program managers on new product launches, capacity negotiations, and carrier relationship management within your product family.

• Act as the insurance authority in cross-functional planning discussions, ensuring technical accuracy across product development, marketing, and distribution.

• Collaborate directly with our AI and automation team to convert your expertise into scalable technological solutions, workflow automations, intelligent lead routing, and agent support tools.

• Serve as the source of technical knowledge that our systems team builds upon, ensuring the intelligence we encode is accurate and commercially viable.

• Perform additional duties as assigned or requested.

⛳️ Requirements

• Over 7 years of experience in P&C insurance with substantial knowledge across commercial lines – GL, PL, Property, and related sectors.

• Strongly preferred background in MGA, carrier, wholesale brokerage, or E&S underwriting.

• Proven ability to assess unfamiliar risks and independently cultivate subject matter expertise—proactively seeking solutions.

• Solid understanding of compliance issues, regulatory requirements, coverage sufficiency standards, and E&O risks.

• Experience in developing others—formally through training programs or informally as the go-to person for colleagues with complex inquiries.

• Capable of clearly conveying intricate insurance concepts to marketing, technology, and operations teams while maintaining technical accuracy.

• Comfortable working across departments in a dynamic, build-from-scratch environment.

• A genuine interest in the convergence of insurance expertise and technology.

• Preferred designations include CIC, CPCU, AU, AINS, or similar credentials.

🏝️ Benefits

• Health, dental, and vision insurance plans.

• Excellent work-life balance with 4 weeks of Paid Time Off.

• 10 Paid Company Holidays along with 2 floating holidays.

• 401K programs featuring employer matching.

• Personal assistance programs available to support a healthy personal and work life.