Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with restaurant and hospitality managers to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and various specialty food service equipment.

• Showcase your mechanical skills, troubleshooting capabilities, and proficiency in interpreting diagrams and schematics.

• Accurately troubleshoot, diagnose, and repair Commercial Kitchen Equipment, encompassing cooking, refrigeration, ware-washing, and other specialized food service equipment.

• Liaise with manufacturers as necessary to assist with diagnostics and parts identification.

• Consult with the Technical Assistance Group for technical support while on-site.

• Efficiently install all ordered parts for customers in a timely and professional manner, adhering to company policies.

• Promote and suggest additional services offered by Smart Care to customers when appropriate.

• Generate precise and timely administrative documentation, such as work orders, time reports, receipts, and truck stock inventory.

• Adhere to safe work practices and accident prevention protocols.

• Keep a tidy and organized service vehicle, along with maintaining accurate parts and tool inventory.

• Uphold productivity levels in alignment with company standards.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or equivalent military service.

• Valid driver's license and a satisfactory motor vehicle record.

• Willingness and ability to participate in the emergency on-call rotation, including nights and weekends.

• Availability for occasional overnight travel as required.

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA) are preferred.

• Experience in repairing commercial refrigeration and/or commercial cooking equipment.

• Self-driven with a proven ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• On-the-job training with on-demand technical support, alongside continuous formal hands-on and classroom training at our National Training Kitchen.

• Professional CFESA certifications with opportunities for advancement.

• Receive a company service vehicle, fuel card, tablet, and cell phone for business purposes.

• Competitive benefits program, including a 401k plan and paid time off.

• Take charge of your career through growth opportunities, including advanced technician and management roles.