Commercial Facilities Maintenance Technician

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Accountable for the effective, efficient, and timely provision of the Company’s services to various customers within a designated geographic area.

• Provided with a company van and tools, travels to diverse customer locations to upkeep commercial properties.

• Performs preventive maintenance and corrective repairs on buildings, equipment, and grounds.

• Engages in direct “face-to-face” interactions with customers to fulfill their requirements.

• Applies various trade skills including carpentry, plumbing, electrical work, painting, roofing, HVAC, and other necessary skills to address maintenance issues.

• Executes preventative maintenance and repairs in accordance with work order specifications.

• Independently carries out tasks while adhering to company protocols, regulatory standards, and safety guidelines.

• Performs minor plumbing maintenance on existing systems (e.g., unclogging toilets and drains, fixing leaks in drains and faucets, replacing toilets and faucet fixtures as required, etc.).

• Conducts routine painting, carpentry work, and other tasks as needed to keep our Client’s facilities in like-new condition (e.g., repairing drywall holes, prepping areas, and matching paint for a uniform appearance).

• Executes minor electrical maintenance as permitted by state law without a license (e.g., repairing or replacing fixtures, wall switches, and outlets; replacing light bulbs, ballasts, and sockets if necessary).

• Completes service and asset inspections as required.

• Fully leverages technology (tablet, smartphone) to: access and complete work orders including notes on services provided; create and submit Service Reports along with Quality Inspection images and reports; submit timesheets, expense reports, and purchase card logs.

• Acquires necessary materials and supplies to accomplish all tasks.

• Fosters a positive environment with clients, leading to customer satisfaction.

• Maintains timely and consistent communication with customers and internal support teams.

• Completes EFS required safety and compliance training and attends weekly safety meetings.

• Provides estimates for larger projects and services needed by onsite customers.

• Performs additional duties as assigned or required.

⛳️ Requirements

• High School diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc.), or Specialty Floor Care is preferred.

• Two (2) to Five (5) years of mechanical experience, including electrical, plumbing, and carpentry are required; or an equivalent combination of training, education, and experience.

• Any combination of education, training, and experience that demonstrates the ability to perform the described duties and responsibilities, including related work experience in one or more building trades.

• Must hold applicable certifications, licenses, and a valid driver’s license in good standing.

• Ability to read and understand instructions, including safety policies and procedure manuals.

• Capable of writing routine reports and correspondence.

• Ability to effectively present information in both individual and small group settings.

• Complete assigned work orders promptly and communicate work order statuses according to designated business processes.

• Proficient in using and operating handheld devices and business systems or document management database software, including but not limited to Microsoft Office, Lotus Notes, and MS Office (Word, Excel).

• Adhere to all applicable codes, regulations, governmental agency mandates, and Company directives related to building operations and work safety.

• Perform daily repairs, emergency responses, and preventive maintenance as assigned.

• Maintain sufficient knowledge of and comply with OSHA (Occupational Safety & Health Act) standards and Company safety policies at all times.

• Experience in the installation, maintenance, troubleshooting, and repair of building mechanical systems, including HVAC, plumbing, and electrical systems.

🏝️ Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage.

• Health savings and flexible spending accounts.

• Life insurance.

• Disability coverage.

• 401(k) Savings Plan.

• College Coach program.

• Employee assistance program.