Commercial Auto Claims Representative – Pre-Suit Bodily Injury

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Assessing and resolving all aspects of first and third-party auto claims

• Investigating losses primarily related to bodily injury (BI), uninsured motorist (UM), and underinsured motorist (UIM) from the office

• Collaborating with Independent Adjusters and other internal/external resources to identify coverage issues

• Conducting coverage analysis

• Evaluating and appraising injuries and damages

• Experience managing moderate to severe injury claims that involve soft-tissue injuries, bone/cartilage fractures, disc herniations, joint dislocations, short-term hospitalizations, and outpatient surgeries

• Handling claims represented by attorneys (litigation claim-handling experience preferred)

• Proficient in analyzing and responding to Time Limited Policy Demands

• Experience working with experts across multiple disciplines, including physicians/therapists, attorneys, accountants, medical billing audit firms, accident reconstructionists, biomechanical engineers, and forensic accountants

• Maintaining claim files in accordance with established best practice guidelines

• Acquiring and retaining all necessary state licenses

⛳️ Requirements

• Exceptional written and verbal communication skills

• Demonstrated negotiation abilities

• Strong skills in letter writing

• Well-developed organizational and computer skills

• Excellent time management skills with a keen ability to prioritize tasks

• Capability to quickly shift focus and return to tasks

• Ability to multitask when necessary

• Self-motivated: capable of working independently with minimal to moderate supervision

• A minimum of 3 years of experience handling bodily injury claims

• Bachelor’s degree required (insurance industry designation is a plus)

• Litigation experience is preferred

• Strong capability to understand and review policy documentation

• Ability to devise solid action plans to resolve claims

• Proficient in effectively presenting files in front of groups

• Willingness to travel for company or claim-related events as necessary

🏝️ Benefits

• Medical (PPO/HDHP)

• Vision, disability, and life insurance

• Enhanced dental plan with orthodontia coverage

• Generous PTO plan for all benefit-eligible employees

• Paid company holidays and 4 floating holidays

• Paid parental leave

• Employee Retirement Savings Plan/401(k) with company match and immediate vesting

• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs

• Service Recognition Program that provides a monetary award for a vacation every 5 years of employment

• Wellness initiatives that include Fitness Center and Weight Watchers Reimbursement programs

• Voluntary benefits including accident, critical illness, and hospital indemnity

• Employee discount and rewards program on travel, tickets, electronics, home, and more