Collector

This is a fully remote position, open to applicants in Texas.

📋 Description

• Engages with delinquent customers to set up repayment arrangements using a computer system and various collection software, maintaining professionalism, tact, and compliance with all relevant collection laws.

• Meets production targets and standards for managing delinquent accounts while ensuring high-quality service.

• Adheres to Client Operating Standards, as well as State and Federal Legal Requirements and Regulations concerning Collections.

• Carefully documents each account with the efforts made and outcomes achieved.

• Manages PCI Data with confidentiality and security.

⛳️ Requirements

• Over 3 years of experience in Debt Collections.

• High School Diploma or GED is mandatory.

• Must be at least 18 years old.

• Authorized to work in the United States.

• Client stipulations for this campaign necessitate a clean background check and a negative drug test result.

• Strong communication, negotiation, and problem-solving abilities.

• Capability to manage multiple tasks in a production-oriented environment.

• Basic computer proficiency and typing skills are essential.

• Comfortable navigating across various computer screens and systems.

🏝️ Benefits

• Paid Holidays and Comprehensive Paid Leave (CPL).

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• Short-Term and Long-Term Disability Plans.

• HSA (Pre-tax) Savings Account.

• 401(k) Plan with matching contributions.

• Employee Referral Bonus.

• Paid Training Program.