Collections Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Investigate unpaid claims, identify the root causes of denials, and carry out necessary follow-up actions to ensure prompt claim processing.

• Recognize and take appropriate measures for billing secondary and tertiary insurance claims.

• Stay updated on all relevant third-party payer regulations and requirements.

• Relay payer trends and patterns to management.

• Record all activities related to account resolution and actions taken in the patient's record.

• Analyze, understand, and implement payer logic within negotiated contracts.

• Organize workflow to minimize or eliminate bad debt and assist in decreasing accounts receivable (AR) days.

• Achieve and uphold established productivity and audit standards.

• Carry out additional responsibilities as assigned by management.

⛳️ Requirements

• Familiarity with current relevant third-party payer regulations and requirements.

• Capability to analyze, comprehend, and implement payer logic within negotiated contracts.

• Competence in achieving and maintaining established productivity and audit standards.

• Aptitude for prioritizing workflow to reduce or eliminate bad debt and accounts receivable days.

• Willingness to work long hours if necessary.

• Ability to conduct telephone-based work in a fast-paced office setting.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Health Savings Account with employer contributions.

• Life Insurance.

• Paid Time Off (PTO).

• 401(k) retirement plan with company matching.