Collections Specialist – Accounts Receivable

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee accounts to identify any outstanding debts.

• Examine historical data for each debt or bill.

• Locate and reach out to clients regarding their overdue payments.

• Implement strategies to promote timely debt payments and ensure accounts remain within terms.

• Handle processing of credit card payments.

• Address and escalate billing or aging concerns.

• Timely update account status records and collection efforts in Netsuite.

• Provide reports on collection activities and accounts receivable status.

• Collaborate closely with the cash application and Accounts Receivable teams.

⛳️ Requirements

• High school diploma or equivalent; coursework in finance or accounting is preferred.

• A minimum of two years of prior experience as an internal collector or in Accounts Receivable.

• Strong computer skills, with proficiency in MS Office (Word, PowerPoint, Outlook, and Excel are essential).

• Familiarity with financial/ERP software; experience with NetSuite is a plus.

• Ability to multitask, prioritize effectively, and manage time well.

• Self-motivated and self-directed; capable of following instructions and working with minimal supervision.

• Outstanding verbal and written communication skills.

• Ability to establish trust and foster relationships.

• Skilled in problem analysis and strategizing for improved solutions.

🏝️ Benefits

• Work from home

• Flexible work arrangements