Accounts Receivable Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Ensures that all customers receive their monthly statements for payment processing.

• Drives collections by monitoring aging reports, following up on overdue accounts, and minimizing balances beyond 30 days in the private sector and 90 days in the government sector.

• Collaborates with the Accounts Receivable team to ensure all incoming payments are accurately reconciled and that the status of customer accounts is up-to-date.

• Implements increases in credit limits in accordance with risk assessments and policy requirements.

• Authorizes order releases by reviewing credit holds following credit policy guidelines.

• Updates system records to reflect adjusted payment terms and credit limits.

• Resolves overdue invoices and claims in a timely and constructive manner.

• Manages filing, issues letters of demand, and reproduces invoices as required.

• Maintains regular contact with clients via telephone, email, written correspondence, and, when necessary, customer visits.

• Collaborates closely with Customer Service, Sales, and Accounts Receivable to support effective account management.

• Addresses invoicing queries, manages past-due accounts, and communicates relevant account policies and procedures to customers.

• Oversees accounts receivable document pack management.

• Resolves external customer payment queries.

⛳️ Requirements

• Education equivalent to a high school diploma along with three years of relevant experience.

• Ability to work independently to complete tasks.

• Exceptional attention to detail and accuracy when checking information and filing documents.

• Ability and willingness to work collaboratively as part of an accounting team to achieve organizational tasks and meet accounting deadlines.

• Willingness to work overtime as needed to fulfill financial reporting deadlines.

• Proven computer skills, preferably with spreadsheets, word processing, database management, and other relevant software programs.

🏝️ Benefits

• Flexible working hours.

• Professional development opportunities.