Accounts Receivable Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the establishment and ongoing management of suppliers in Coupa and similar procurement systems (such as Ariba, Jaggaer, etc.).

• Complete supplier registrations, tax documentation (W-9/W-8), banking details, compliance forms, certificates of insurance, and other necessary requirements.

• Ensure the accuracy of vendor master data and keep track of portal notifications, rejections, and necessary updates.

• Generate, submit, and monitor customer invoices via Coupa and other procurement portals.

• Handle both PO and non-PO invoicing, PO flips, necessary supporting documentation, and the resolution of invoice exceptions.

• Track invoice status throughout the entire payment lifecycle and coordinate approval processes as required.

• Oversee accounts receivable aging and collection activities.

• Conduct follow-ups with customers regarding outstanding invoices and payment statuses.

• Reconcile remittances, short payments, credits, and disputed invoices.

• Maintain comprehensive documentation of collection efforts and customer interactions.

• Act as the main contact for customer Accounts Payable teams.

• Collaborate with internal Sales, Customer Success, Operations, and Delivery teams to secure approvals and necessary documentation.

• Efficiently resolve billing discrepancies and payment-related issues.

• Develop and maintain Standard Operating Procedures (SOPs), checklists, and documentation for portal submissions and invoicing workflows.

• Monitor and report on key metrics, including aging, collection progress, invoice cycle times, and exception rates.

• Identify and implement opportunities to enhance invoicing accuracy, payment turnaround times, and collections effectiveness.

⛳️ Requirements

• 2–5+ years of experience in Accounts Receivable, Finance Operations, Billing, or Vendor Management.

• Required: Practical experience with Coupa procurement software, including supplier registration, purchase order workflows, invoicing, and exception handling.

• Familiarity with B2B invoicing and customer procurement portals.

• Strong organizational capabilities with a keen eye for detail.

• Proficiency in Microsoft Excel and/or Google Sheets.

• Experience with accounting software such as QuickBooks, NetSuite, or Xero is a bonus.

• Excellent written and verbal communication abilities.

• Capacity to juggle multiple priorities and meet deadlines in a dynamic work environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive company culture.