Collection Specialist

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Oversee outstanding payments and actively follow up with charter companies and clients.

• Retrieve security deposit returns following yacht handbacks.

• Monitor and collect commission payments from charter partners.

• Ensure that final payments from clients are received prior to departure.

• Engage with partners and clients through email, phone calls, and messaging platforms in English.

• Keep precise payment records and follow-up history in CRM and internal tracking systems.

• Work closely with the Supply, Commercial, and Finance teams to address payment-related issues.

• Identify recurring challenges in the collection process and propose enhancements.

• Generate reports and deliver regular updates on collection performance and outstanding balances.

⛳️ Requirements

• Previous experience in collections, accounts receivable, finance operations, customer finance, or another client-facing financial position is preferred.

• Exceptional written and verbal English skills.

• Proficiency in Greek or Turkish is regarded as a significant advantage.

• Strong communication and negotiation abilities.

• Comfortable with making outbound calls and following up in a professional manner.

• Highly organized with a keen attention to detail.

• Capability to manage multiple cases at once while prioritizing effectively.

• Process-oriented mindset with experience in CRM systems or similar tools.

• Ability to work autonomously in a remote setting.

🏝️ Benefits

• Fully remote work from any location globally.

• International team within a dynamic startup atmosphere.

• Opportunity to develop and enhance financial processes.

• Flexible work arrangements available after successful onboarding and proven performance.

• Chance to contribute to one of the fastest-growing companies in the travel tech sector.