Collection Analyst – US Accounting

This is a fully remote position, open to applicants in India.

📋 Description

• Manage and oversee a portfolio of customer accounts, ensuring timely collections in accordance with company policies.

• Contact customers through email or phone to collect outstanding balances, address disputes, and resolve payment delays.

• Maintain the collections report with comprehensive records of collection activities, payment arrangements, and customer communications.

• Collaborate closely with billing and account management teams to ensure that escalated disputes are resolved promptly.

• Continuously monitor and evaluate aging reports to prioritize accounts for collection based on outstanding balances and associated risk factors.

• Support ad hoc projects and tasks assigned by management related to collections strategy, reporting, and process enhancements.

⛳️ Requirements

• A Bachelor's Degree in finance, accounting, or a business-related field is preferred.

• At least 2 years of relevant work experience is necessary.

• Strong customer service orientation and excellent interpersonal skills.

• Good analytical capabilities and problem-solving skills.

• Exceptional attention to detail and accuracy.

🏝️ Benefits

• Opportunity to advance your career within a rapidly expanding organization.

• Experience working with a Microsoft gold partner organization utilizing the latest technologies.

• Culture that prioritizes people.

• Company-paid group medical insurance for employees, spouses, and up to 2 children of INR 400,000 per annum.

• Company-paid group personal accidental insurance for employees up to INR 1,000,000 per annum.

• Career advancement opportunities that are company-paid and manager-approved.

• Referral bonus policy that is among the best in the industry.

• 29 paid leave days throughout the year.

• Company-paid maternity leave for female employees.