Cloud Standards Board Process Improvement Analyst

This is a fully remote position, open to applicants in Washington.

📋 Description

• Analyze existing processes for standard development, public review, and approval; pinpoint inefficiencies, bottlenecks, and waste (e.g., unnecessary steps, rework, delays).

• Assist the Core Cloud Standards board team in executing actionable projects aimed at improving quality, speed, and productivity.

• Ensure that all process enhancements adhere to internal governance policies and external industry standards.

• Gather and assess performance data, such as cycle times for standards approval, to evaluate improvements.

• Keep process documentation, standard operating procedures (SOPs), and visual flowcharts (e.g., through Visio/MDL/git) current and accurate.

• Promote the implementation of new processes by effectively communicating changes, providing training and office hours for users, and supporting the Cloud Standards Body Core staff and users.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Information Technology, or a related discipline.

• 2-4+ years of experience in process analysis, process enhancement, business process management, or quality assurance.

• Demonstrated proficiency in Lean, Six Sigma, Total Quality Management (TQM), Business Process Mapping, or comparable methodologies.

• Familiarity with process mapping tools (e.g., Visio, MDL/git) and data visualization/analysis tools (e.g., MS Excel, Tableau).

• Experience with work management tools, specifically Azure DevOps (ADO).

• Outstanding verbal and written communication abilities to convey complex process changes to a variety of stakeholders.

🏝️ Benefits

• Paid sick leave.

• Medical/Dental (optional).

• 401 (k) Retirement Plan (optional).

• Employer Paid Life Insurance.

• Employer Paid Short Term Disability.

• Optional Life Insurance.