Cloud Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with customers to gain insight into their goals.

• Develop innovative solutions and architectures tailored to complex customer scenarios.

• Build independent relationships within customer organizations, separate from Account Executives.

• Educate customers about the value of Vultr and broaden their understanding of available solutions.

• Engage in in-depth architectural discussions and design activities.

• Work together with Engineering and Product Management to convey customer feedback for product and feature enhancements.

• Take the lead in resolving intricate customer issues.

• Collaborate with Marketing to produce reference architectures, white papers, workshops, and demonstrations.

• Be prepared for 20% travel.

• Drive customer adoption and enhance the overall experience on Vultr’s global cloud platform.

• Work alongside Direct Sales, Customer Success, Product Management, Engineering, and Support to launch cloud workloads into production.

⛳️ Requirements

• Highly driven self-starter with a strong sense of ownership, eagerness to learn, and ambition to succeed.

• A collegial and collaborative mindset, working effectively across various departments and levels of seniority.

• Proficient in influencing, guiding, and facilitating decision-making among stakeholders and peers.

• Capable of articulating technical and business concepts to a wide range of stakeholders.

• Able to explore unfamiliar areas to tackle complex challenges.

• Possess Subject Matter Expertise in Cloud IaaS, encompassing Cloud Compute and Bare Metal Servers.

• Have a system-level comprehension of x86 server hardware architecture and Linux operating systems.

• Proven experience with Kubernetes.

• Practical experience with Infrastructure as Code methodologies, including Terraform and Ansible.

• Familiarity with global internetworking and local networking principles, including OSI Model, dynamic and static IP routing, BGP, VLANs/VXLANs, peering, and Network as a Service Providers.

• Knowledge of storage solutions and multi-user performance offerings, including open-source and commercial options.

• Experience with structured sales engagement models such as MEDDPIC, Sandler, and BANT.

• Over 4 years of experience in Solution Engineering/Sales Engineering.

• More than 6 years of experience in design, implementation, or consulting for applications and infrastructure.

• Legally authorized to work in the United States.

• Must not require employment visa sponsorship at present or in the future.

🏝️ Benefits

• 100% company-paid insurance premiums for employee medical, dental, and vision plans.

• 401(k) plan with a 100% match up to 4%, including immediate vesting.

• Annual Professional Development Reimbursement of $2,500.

• 11 holidays, along with Paid Time Off accrual and rollover options.

• Increased PTO at the 3-year and 10-year anniversaries.

• One month of paid sabbatical every five years.

• Anniversary bonus awarded each year.

• $500 stipend for remote office setup in the first year, plus $400 each subsequent year.

• Internet reimbursement of up to $75 per month.

• Gym membership reimbursement up to $50 per month.

• Company-paid Wellable subscription.