Cloud Engineer IV

This is a fully remote position, open to applicants in United States.

📋 Description

• Provision, manage, and enhance AWS infrastructure utilizing Terraform, Terragrunt, Ansible, CloudFormation, and sanctioned automation methodologies.

• Administer and resolve issues in AWS EKS/Kubernetes environments, covering cluster health, node group lifecycle, workloads, networking dependencies, and operational readiness.

• Create and sustain scripts, CI/CD workflows, and automation to minimize manual effort while enhancing repeatability and production support.

• Provide support for EC2, Windows, Linux, AMI image creation, patching coordination, and infrastructure lifecycle tasks.

• Enhance observability through dashboards, alerts, logs, metrics, and runbooks for production services.

• Engage in on-call rotation, incident response, escalations, and post-incident improvement initiatives.

• Monitor and manage ServiceNow and Jira tasks throughout sprint cycles, including operational activities, change records, incidents, requests, and project outcomes.

• Participate in daily standups and status check-ins; share updates and identify risks, blockers, and dependencies.

• Review system, functional, security, and operational requirements, and report any identified gaps.

• Draft technical specifications, implementation documentation, operational manuals, and runbooks.

• Collaborate with Cloud Architects and business partners regarding scope, effort, testing, implementation, and operational handoff.

• Estimate project time and resources and discuss estimates with senior staff.

• Conduct testing, validation, troubleshooting, and debugging prior to production release.

• Mentor junior associates, advocate for CloudOps standards, and exemplify senior-level ownership and continuous improvement.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience in a related field.

• 5–7 years of progressive experience with cloud implementations, production cloud operations, and Infrastructure as Code.

• Over 4 years of hands-on experience with public cloud environments, with a strong preference for AWS.

• Practical experience in administering, troubleshooting, and supporting AWS EKS/Kubernetes and containerized workloads in a production setting.

• Solid understanding of Terraform, Terragrunt, CloudFormation, Ansible, and configuration management.

• Experience in designing, maintaining, or supporting CI/CD pipelines such as GitLab CI, Jenkins, or GitHub Actions.

• Proficient in scripting with Bash, PowerShell, Python, or similar languages.

• Familiarity with AWS services and operational patterns, including IAM, VPC/networking, EC2, load balancing, storage, backup/snapshot, and logging/monitoring.

• Experience with observability tools such as CloudWatch, Prometheus, Grafana, Splunk, or similar platforms.

• Knowledge of Git-based workflows, branching, pull requests, code reviews, and version control.

• Experience supporting Windows and Linux operating systems in cloud-hosted environments.

• Working knowledge of AMI image creation and lifecycle processes.

• Ability to produce technical documentation, runbooks, implementation notes, and operational standards.

• Strong technical, process-oriented, and problem-solving skills; ability to work independently on complex operational challenges.

• Excellent communication and collaboration abilities.

• Preferred certifications include AWS Solutions Architect, SysOps Administrator, DevOps Engineer, Kubernetes, or similar.

• Experience working with Product and Business Management teams is a plus.

• Background in an entrepreneurial, fast-paced technology environment is preferred.

• Familiarity with Agile/Scrum methodologies and sprint-based work management is preferred.

• Experience in supporting compliance, audit evidence, change management, risk remediation, or operational governance is preferred.

• Sponsorship of any kind is not available.

• Must pass a drug test before starting employment.

• Must be eligible to work in the United States.

• Camera usage is required for all virtual meetings.

🏝️ Benefits

• Competitive salary.

• Bonus structure.

• Generous HSA company contribution.

• Comprehensive healthcare benefits.

• Vision benefits.

• Dental benefits.

• 401k matching program available from day one.

• Unlimited PTO for salaried associates.

• 9 paid holidays.

• Hourly associates begin with 19 days of PTO, along with the same holiday benefits.

• Up to $250 per year reimbursement for gym memberships, racing events, weight management programs, etc.

• Education reimbursement opportunities.

• Paid Parental Leave for birth and adoptive parents.

• Diversity & Inclusion teams and associate groups.

• Continuous learning resources and access to experts.