Closer, Inbound Call Agent

This is a fully remote position, open to applicants in Germany.

📋 Description

• Conduct qualified closing calls with potential clients via telephone.

• Ensure a seamless transition from prospects to paying clients.

• Strategically address client needs to enhance conversion rates.

• Accurately document and follow up on consultation procedures within the CRM system.

• Advise on and present the firm’s premium services effectively.

• Establish trust and demonstrate persuasive skills in direct client interactions.

• Assist the team in refining consultation and closing strategies.

⛳️ Requirements

• Completed secondary education or an equivalent qualification.

• Experience in customer service or a similar position is a plus.

• Exceptional verbal and written communication skills.

• Strong service orientation coupled with a friendly demeanor.

• Proficient in IT skills, particularly Microsoft Office.

• Ability to work efficiently and accurately in a fast-paced environment.

• Team player with adaptability.

🏝️ Benefits

• Health care.

• Flexible working hours.

• Professional development opportunities.