Clinician Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary liaison for neurologists and Advanced Practice Providers (APPs) with the administration: Foster and maintain trust-based relationships with clinicians, regularly checking in, proactively addressing issues, and advocating for support and resources.

• Provide timely responses to clinician requests for administrative assistance (e.g., Payroll, HR, Legal, Accounting, IT, Revenue Cycle, Clinical Support).

• Accelerate administrative processes for hiring, onboarding, employment status modifications, and off-boarding.

• Anticipate, communicate, and assist clinicians in adequately preparing for their initial shifts.

• Organize and facilitate clinician training, including hospital EMR systems.

• Act as a liaison between clinicians, company administration, and clients when necessary.

• Assist clinicians in completing credentialing, licensing, privileging, EMR access, and training processes.

• Maintain essential information for clinicians’ clinical effectiveness during shifts: privileging profiles, EMR and EEG system access details, and client-specific workflows.

• Promptly inform clinicians about upcoming changes – new sites, new workflows, etc.

• Aid clinicians in resolving technical issues while on-shift.

• Facilitate the management of neurologists and Advanced Practice Providers (APPs).

• Communicate the company and service line policies effectively.

• Ensure the timely completion of signed orders, consult notes, and other clinical documentation.

• Monitor the progress of CLP and first-shift readiness, collaborating effectively with CL&P to ensure proper prioritization and communication with Scheduling.

• Anticipate expirations of CLP, EMR access, DEA/CDS, and other essential elements for clinical work, proactively engaging clinicians and CLP to prevent downtime.

• Keep clinicians’ profiles updated: work status, contract type, Pod assignment, demographics, etc.

• Ensure the comprehensiveness and accuracy of administrative datasets.

• Facilitate the administration of Pods or other clinical teams.

• Organize Pod meetings, document minutes, track progress on action items, and prepare materials.

• Assist Pod Directors in planning the go-lives of new sites and services.

• Provide performance metrics to Pod Directors, co-develop plans for individual clinicians, and ensure the execution of management tasks.

• Create and distribute client calendars as necessary.

• Other duties as assigned.

⛳️ Requirements

• Associate's degree required.

• 2+ years of experience in healthcare.

• Strong computer skills with proficiency in Microsoft Office programs.

• Demonstrated interpersonal communication skills across various channels.

• High responsiveness and effective relationship-building abilities.

• Exceptional organizational and time management skills.

• Capability to work independently while also contributing to a team.

• High reliability in completing assigned tasks.

• Flexibility and a willingness to take on new responsibilities with guidance.

🏝️ Benefits

• 100% remote position with a national impact and executive visibility.

• Comprehensive benefits package including health, dental, vision, life insurance, and 401(k).

• Flexible vacation and wellness days—we prioritize outcomes and work-life balance.

• A culture of ownership, transparency, and results—where the best ideas thrive.