Clinical Specialist – Organ Care System (OCS)

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Undergo comprehensive hands-on training and earn OCS Certification across all relevant organ platforms - OCS Lung/ Liver/ Heart

• Assist in the clinical application of OCS technology during organ retrieval, preservation, transportation, and assessment, adhering to TransMedics protocols and clinical standards

• Maintain a flexible on-call schedule to support urgent transplant cases, including nights, weekends, and holidays

• Travel as necessary to transplant centers and clinical locations within the EU transplant network and other regions to assist with OCS cases and customer needs

• Provide real-time updates on cases and escalate issues to the TransMedics EU Clinical Programs and Training Lead

• Establish and nurture strong relationships with clinicians, transplant centers, customers, and internal stakeholders

• Contribute to regional meetings, workshops, and events by offering clinical expertise to customers and internal commercial teams

• Prepare and deliver internal case reviews following the use of OCS

• Oversee OCS equipment at the Netherlands logistics hub, including maintenance, inventory management, troubleshooting, and routine testing

• Facilitate site initiations, refresher training, and ongoing clinical education for OCS users

• Collaborate across functions with Clinical, Commercial, Operations, and Training teams to promote the adoption and growth of OCS technology within the Netherlands and the broader European market

• Aid in providing product and clinical training to internal sales and commercial teams

• Stay updated on relevant clinical literature, market trends, and competitive developments

• Represent TransMedics at national and international congresses, industry meetings, and customer engagements

• Perform additional tasks as needed to support business and clinical operations

⛳️ Requirements

• Degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or an equivalent qualification)

• Minimum of 3 years of pertinent clinical experience required

• Certification from the European Board of Cardiovascular Perfusion is mandatory

• Active registration with the Nederlandse Vereniging voor Perfusionisten is required

• Proficiency in both Dutch and English, spoken and written, is required (minimum B2 English level)

• Must live within a reasonable distance from the Netherlands logistics hub

• Highly adaptable and willing to support urgent transplant cases during nights, weekends, and holidays as necessary

• Strong attention to detail and organizational capabilities

• Ability to effectively juggle multiple priorities in a fast-paced environment

• Capacity to build and sustain trusted professional relationships internally and externally

• Strong customer interaction and stakeholder engagement skills

• Proven ability to remain calm and professional in high-pressure, fast-paced clinical settings

• Flexible and capable of managing shifting priorities effectively

• Proficient in Microsoft Office and expense management systems such as Concur

🏝️ Benefits

• Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA

• Dental insurance

• Vision coverage

• Healthcare Flexible Spending Account

• Dependent Care Flexible Spending Account

• Short-Term Disability coverage

• Long-Term Disability coverage

• 401K Plan

• Pet insurance

• Employee Stock Purchase Plan