Clinical Specialist I, CPT

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Delivers technical, clinical, and programming support, primarily assisting 1-2 Territory Manager(s).

• Aids Territory Managers with after-hours call support and related activities.

• Engages with all accounts, fostering trust and building strong relationships with customers.

• Skilled in complex programming and case support.

• Collaborates effectively with Territory Manager(s), thereby increasing their selling time.

• Cultivates high-trust relationships with customers, including regional team members.

• Initiates PCP work and educational in-services as directed.

• As instructed by the sales manager, reaches out to, visits, and engages clients and potential clients regarding the Company’s products while addressing any questions or concerns they may have.

• Offers medical professionals sales support, information, and training on the use of Company products, including staff education, in-services, and technical troubleshooting.

• Develops and sustains an in-depth understanding of assigned accounts and customers, including competitor activity.

• Conducts evaluations and formulates sales strategies for capital equipment opportunities within accounts.

• Gathers and analyzes information about new and existing products, monitoring competitor sales, prices, and offerings.

• Provides feedback to providers, both in and out of the operating room, regarding the directions for use of implantable devices.

• May participate in trade shows showcasing new products and technologies and attend conferences to network with other sales representatives and clients to discuss new product developments.

• Applies clinical expertise to identify customer training and in-service needs to enhance customer usage, comfort, and understanding of all Abbott Chronic Pain Therapies product lines.

• Adheres to U.S. Food and Drug Administration (FDA) regulations, other regulatory standards, Company policies, operational procedures, processes, and assigned tasks.

• Provides sales support, clinical in-services, training, and guidance to current and prospective customers.

• Maintains positive and collaborative communication with all levels of employees, customers, contractors, and vendors.

• Performs other related duties and responsibilities as assigned on occasion.

• Must be willing to travel 25% within the assigned region and/or beyond.

⛳️ Requirements

• Bachelor’s Degree in biomedical engineering or a related field or an equivalent combination of education and experience.

• 1 - 2 years of work experience, preferably in collaboration with patients in a clinical setting.

• Ability to communicate, comprehend, and educate on clinical data within the Chronic Pain Therapies domain.

• Strong clinical skills.

• Exceptional organizational, time management, and prioritization skills.

• Excellent interpersonal verbal, written, and presentation skills, with the capability to effectively communicate at various levels and to large groups both within and outside the organization.

• Proficient in building robust working relationships with internal and external customers.

• Capable of adapting to an unpredictable schedule that may occasionally change on short notice due to operating room schedule adjustments or delays.

• Comfortable working under tight deadlines and managing multiple tasks simultaneously.

• Strong sense of urgency.

• Ability to operate in a highly matrixed and geographically diverse business environment.

• Capable of functioning both within a team and as an individual contributor in a fast-paced, evolving setting.

• Proficient in leveraging and/or engaging others to achieve project goals.

• Strong verbal and written communication skills, with the ability to effectively communicate at various organizational levels.

• Skilled in multitasking, prioritizing, and meeting deadlines promptly.

• Able to engage customers in selling conversations as needed and directed by the Territory Manager.

🏝️ Benefits

• Opportunities for career development with an international company, allowing you to realize your career aspirations.

• Eligibility for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• A robust retirement savings plan with significant employer contributions.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefits - providing an affordable and convenient route to obtaining a bachelor’s degree.

• A company acknowledged as a great workplace in numerous countries globally, recognized by Fortune as one of the most admired companies worldwide.

• A company celebrated as one of the best large employers and lauded for diversity, support for working mothers, female executives, and scientists.