Clinical Specialist, Clinical Quality

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct structured audits on a large scale of provider charts to verify adherence to protocols and accuracy in documentation.

• Collaborate with Quality RNs on comprehensive investigations to uncover systemic issues and process deficiencies.

• Oversee and manage the database for provider quality training sessions, ensuring full compliance during large recruitment phases.

• Communicate approved quality information and educational updates to the provider community with professionalism and tact.

• Coordinate across the organization to identify problems in the "intake-to-implementation" process, mitigating errors before they advance to the clinical phase.

• Provide support to any team member or departmental initiative as organizational needs evolve—we approach every challenge collaboratively.

⛳️ Requirements

• High School Diploma or GED with at least 2 years of experience in a direct clinical setting (e.g., Medical Assistant, Scribe, or Clinical Coordinator).

• Skilled in Excel and Google Sheets, with a quick adaptability to learn Electronic Health Record (EHR) systems and tracking tools.

• A basic understanding of clinical workflows, including familiarity with the typical patient visit lifecycle and documentation processes from intake to discharge.

• Experience interacting with patients in a clinical role, ensuring an appreciation of the "human element" behind the data being audited.

🏝️ Benefits

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Generous PTO & hybrid-work flexibility

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more