Clinical Sales Spezialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee the territory for the current customer portfolio.

• Enhance product utilization and broaden the customer network through clinical education and training for new users.

• Ensure customers can operate Haemonetics equipment, software, and related disposables independently, safely, and effectively.

• Provide training for both new and existing customers on designated products and clinical applications.

• Deliver onsite support in laboratory, critical care, and operating-room environments.

• Offer clinical expertise to solidify products as the standard of care within accounts.

• Broaden product applications and meet the assigned annual sales AOP targets.

• Optimize TEG assays, software versions, Cell Saver device fleets, and disposable usage.

• Cultivate relationships with clinicians and decision-makers through education, grand rounds, case support, calls, and market events.

• Travel to hospital accounts, identify and train clinical champions, and build essential relationships.

• Provide onsite go-live support, including after-hours assistance.

• Investigate and resolve technical, operational, and clinical customer issues in collaboration with cross-functional teams.

• Maintain CRM records and document customer history.

• Support VAD/ECMO, trauma, cardiovascular, high-risk obstetrics, liver transplant, vascular, and critical-care clinicians.

• Customize product training materials to fit customer requirements.

• Understand competitive landscape and convert existing-account business to Haemonetics.

• Collaborate with the Territory Sales Manager on key account expansion, forecasting, and business planning.

• Provide support at regional and national trade shows.

• Generate demand for device, software, and add-on upgrades.

• Assist with laboratory installation, validation, verification, training, competency, SOP, IQCP, logistics, and ordering processes.

• Prospect and develop relationships at multiple levels, including C-suite executives.

• Participate in product development, market needs assessment, quality investigations, launches, and provide feedback to sales, marketing, and R&D.

⛳️ Requirements

• Bachelor’s degree in Arts, Science, or Medical Technology (mandatory).

• A minimum of 3 years of experience in the industry or a clinically related field, preferably with complex medical devices and/or in critical care environments.

• ICU and cardiology experience is highly preferred.

• Proven written communication skills.

• Strong verbal communication and active listening abilities.

• Ability to persuade and demonstrated experience in promoting product adoption.

• Effective interpersonal skills with the capability to engage with clinicians at a high level.

• Strong project management and organizational capabilities.

• Knowledge of hemostasis management.

• Strong technical and clinical aptitude to understand and train customers and users on products.

• Frequent domestic travel is required: 50–75%.

🏝️ Benefits

• Sales incentive (commission) in accordance with the applicable plan terms.

• Competitive range of employee benefits.

• Potential eligibility for the Company’s long-term incentive plan.