Clinical Sales Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver top-tier applications while assisting channel partners in project evaluations, equipment demonstrations, and application training.

• Provide guidance during sales negotiations and aid Account Managers in developing suitable configurations and solutions.

• Offer after-sales application support by assessing customer inquiries and directing them to the relevant departments and stakeholders.

• Follow up on post-sales needs to guarantee that the customer experience meets or surpasses expectations.

• Develop product and application resources, including presentations and videos.

• Deliver ongoing training to Account Managers on products, solutions, and applications.

• Assist in ideation and development initiatives aimed at creating sustainable market success.

• Participate in new product launch phases, including beta testing and New Product Introduction with PMCF activities.

• Gather customer feedback on new product needs and future applications, providing consolidated insights to Product Managers.

• Showcase the clinical advantages of the Leica surgical portfolio.

• Contribute to the creation of training materials and content.

• Organize and conduct product training sessions and workshops.

• Provide the sales team with technical expertise related to product applications.

⛳️ Requirements

• Willingness to travel 80% within the DACH region.

• Possession of a valid driver’s license with a satisfactory driving history.

• Capability to lift, move, or carry equipment.

• Proficiency in both English and German is essential.

• A minimum of 3 years’ experience in a technical support role within a healthcare organization.

• Experience in providing application support for a wide range of complex products and services.

• Specific experience in Microsurgery is advantageous.

• Experience in Ophthalmology is a plus.

• Comfort and confidence in communicating with customers across various levels of technical and clinical expertise.

• Strong customer orientation with a proven ability to identify customer needs and provide suitable solutions.

🏝️ Benefits

• Comprehensive, competitive benefits packages.

• Health care program.

• Paid time off.

• Flexible, remote working options for eligible positions.

• Remote work opportunity from home.