Clinical Sales Manager, CRM

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Collaborate with the Regional Sales Director, Territory Managers, and Sales Representatives to enhance revenue growth and capture market share through effective coordination of sales and service efforts throughout the region.

• Utilize analytics, time studies, and/or field visits to identify clinical opportunities.

• Tackle clinical challenges through coaching or by developing and executing measurable initiatives.

• Coordinate, create, and implement strategies aimed at increasing service efficiency and optimizing the utilization of clinical headcount.

• Leverage best practices by utilizing a network of Clinical Leaders and training resources.

• Manage and mentor clinical specialists through field rides, individual and group meetings, and company resources to ensure alignment of regional goals, talent development, and adoption of best practices.

• Exhibit effective change leadership to adapt to a shifting customer base, evolving industry service expectations, and the necessary changes in team member skills and capabilities required for market success.

• Foster communication and drive alignment within CRM at both the Area and Regional levels concerning vision, goals, and activities.

• Uphold, communicate, and reinforce policies, business conduct, and quality standards.

• Play a crucial role in a collaborative regional management team to identify, recruit, and hire top clinical candidates for open positions.

• Continuously strive to maintain a robust and diverse pool of candidates for future hiring opportunities.

• Oversee the training and development of the clinical team in areas such as implant knowledge, service delivery, competitive insights, and product knowledge.

• Ensure all direct reports have annual and quarterly objectives, implement a regular schedule for performance evaluations, provide feedback and coaching, and document performance needs and achievements; implement performance improvement plans as necessary.

• Guide and advise the clinical team on teamwork, time and task management, and career development.

• Complete administrative tasks related to management, expenses, inventory, and communication activities.

⛳️ Requirements

• Bachelor’s degree along with 7-9 years of relevant work experience or an equivalent combination of education and experience.

• CRM certification and a demonstrated understanding of CRM therapy knowledge for implants and device support.

• Familiarity with the local CRM customer base is preferred.

• Proven leadership and credibility with local teams.

• Strong business acumen and strategic problem-solving capabilities.

• Ability to interact effectively with both internal and external customers.

• Competence in managing conflict effectively and facilitating change.

• Excellent oral and written communication skills.

• Substantial project management experience.

• Must possess energy, organization, determination, and a goal-oriented mindset.

• Flexibility in scheduling for case coverage and client meetings during after-hours and weekends.

• Willingness to travel approximately 25-50% of the time, depending on territory geography.

🏝️ Benefits

• Opportunities for career development within an international company where you can build the career you aspire to.

• Employees may qualify for complimentary medical coverage in our Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• A robust retirement savings plan with significant employer contributions.

• Tuition reimbursement, access to the Freedom 2 Save student debt program, and the FreeU education benefit - a convenient and affordable way to obtain a bachelor’s degree.

• A company recognized globally as a great workplace, named one of the most admired companies in the world by Fortune.

• A workplace acknowledged as one of the best large companies to work for, as well as the top employer for diversity, working mothers, female executives, and scientists.