Clinical Operations Resource Specialist

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Manage independent resource solutions for various resource subsets and roles.

• Facilitate meetings with internal stakeholders and disseminate information to management teams.

• Collaborate with Business Units to oversee demand planning and resource needs.

• Assist in centralized resourcing initiatives and uphold data integrity in global resourcing tools.

• Refresh trackers and generate reports and queries.

• Evaluate resource assignments, skill sets, and availability to propose assignment opportunities.

• Educate and support partners on global resourcing toolsets and processes.

• Aid TA/candidate recruitment efforts as required.

• Maintain communication with internal stakeholders and address data integrity and assignment issues.

• Lead regular or ad hoc meetings, document minutes, track action items, and share relevant data.

• Handle sensitive information regarding resource leaves, terminations, and organizational changes.

• Conduct routine GRM quality checks and assess resourcing reports and dashboards.

• Review cross-resourcing requests and present solution options to management.

• Analyze capacity, therapeutic experience reports, and CVs.

• Collaborate with business liaisons to allocate resources and ensure financial stability.

• Provide insights on resourcing trends and data integrity analysis to leadership.

• Support redeployment initiatives and identify new job opportunities.

• Recommend process enhancements and escalate resourcing or procedural issues.

• Facilitate training on resourcing toolsets.

• Perform daily STAT Request evaluations and processes.

• Assist in maintaining SharePoint, Teams, or intranet sites.

• Undertake other assigned work-related tasks and projects.

⛳️ Requirements

• BA/BS degree in business, management, or a science/healthcare-related field, or equivalent education and experience.

• Experience in resource management, including logistics, preferably within a contract research organization, pharmaceutical, or biotechnology company.

• Relevant clinical research experience is preferred.

• Capability to manage multiple tasks and meet deadlines while producing high-quality work in a fast-paced environment.

• Strong attention to detail.

• Excellent documentation capabilities.

• Ability to proactively anticipate and resolve issues.

• Strong interpersonal skills with a collaborative team approach.

• Proficient computer skills in Word, Excel, PowerPoint, Email, and Internet applications.

• Occasional travel may be necessary (up to 25%).

🏝️ Benefits

• Opportunities for career development and advancement.

• Supportive and engaged management team.

• Training in technical and therapeutic areas.

• Peer recognition and comprehensive rewards program.

• Inclusive organizational culture.

• Minimal travel may be necessary (up to 25%).