Clinical Applications Specialist, Ultrasound Radiology

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Accountable for delivering clinical and technical knowledge throughout the ultrasound sales process.

• Collaborate closely with designated Sales Representatives, Dealers, and the Channel Sales Manager to foster business growth and meet operational needs.

• Provide customer service, sales, and marketing support by offering clinical and technical guidance during the ultrasound sales cycle and after-sales process to both internal and external clients, including on-site visits with physicians and sonographers.

• Conduct professional demonstrations of ultrasound products and provide training for customers' clinical staff following installation.

• Skillfully convey and demonstrate the clinical and operational benefits of the system to end-users, influencing purchasing choices and promoting adoption through consultative selling and expertise.

• Deliver clinical and technical support at trade shows and professional conferences.

• Work in tandem with product management and service teams to relay field feedback and enhance product performance.

• Assist the sales and service teams with clinical knowledge and customer engagement strategies.

• Oversee customer satisfaction following installation and proactively address any concerns.

• Ensure that escalation situations are handled and resolved swiftly and professionally.

• Provide basic on-site troubleshooting to quickly address service-related issues.

• Carry out additional duties as assigned.

• Manage travel bookings and submit expense reports promptly.

• Complete customer demo and installation documentation in Salesforce.

• Keep abreast of current developments in relevant clinical and technical fields.

• Represent the company with professionalism and uphold a positive demeanor.

• Complete all mandatory training courses and maintain necessary certifications.

• Acquire extensive knowledge of the company’s product range and competitors' offerings to effectively position and promote our solutions.

• Manage time efficiently and make informed business decisions.

• Adhere to all company policies concerning travel, expenses, and equipment management.

⛳️ Requirements

• RDMS certification is mandatory; must demonstrate exceptional knowledge of the technical and clinical elements of diagnostic ultrasound.

• RVT certification is required.

• RDCS certification is preferred.

• A minimum of 6-10 years of clinical ultrasound experience in General Imaging, Vascular, OB/GYN, Point of Care, and Musculoskeletal is essential.

• Experience with Elastography, Fusion, and CEUS is advantageous.

• Must comply with hospital credentialing standards.

• Proficient in 2D and Color Doppler across various applications.

• Previous commercial experience as a Clinical Applications Specialist in the Radiology Market is ideal.

• Strong understanding of the market and a competitive outlook are required.

• Excellent presentation abilities and capacity to conduct clinical and product training for customers at all levels.

• Must be self-driven, results-oriented, and team-oriented.

• Strong verbal and written communication skills are essential.

• Capability to excel in a fast-paced and demanding environment.

🏝️ Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans ( with up to 95% employer contribution )

• Dental (Blue Cross Blue Shield): 2 PPO Plans ( with up to 80% employer contribution )

• Vision (Blue Cross Blue Shield): 100% company paid

• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid

• 401k Retirement (Fidelity): 100% company match up to 5%

• Tax Deferred Health Care Savings Programs

• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft

• Generous paid time off, tuition reimbursement, and more!