Clinical Applications Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee system installations, which include hardware configuration and collaboration across departments.

• Provide clinical training to surgeons and hospital personnel on utilizing the system and its workflows.

• Offer on-site support for first case and early cases to ensure successful implementation.

• Assist with ongoing cases until the site reaches a level of self-sufficiency.

• Conduct in-services and refresher training sessions as required.

• Deliver technical troubleshooting and coordinate maintenance and field service operations.

• Maintain documentation of case notes, training records, and field service reports.

• Collaborate with Medical Affairs to monitor and evaluate clinical benefits.

• Manage inventory and facilitate reordering processes at customer locations.

• Act as the primary contact for clinical and technical support at designated sites.

• Raise risks and site concerns to leadership as necessary.

• Assist in the onboarding of new surgeons and staff after implementation.

• Conduct account maintenance, including regular site check-ins to promote long-term success and growth.

• Facilitate the expansion of technology to new users within existing accounts and encourage case growth.

• Aid in the collection of clinical data.

• Support sales initiatives in territory development during periods of decreased clinical demand.

⛳️ Requirements

• Bachelor’s degree.

• At least 2 years of experience as a clinical specialist in the medical device sector or as an operating room nurse, preferably with a focus on breast cancer.

• Ideally, previous experience in a startup or a medical device company experiencing a 0-1 growth/go-to-market phase.

• Proven ability to establish strong relationships and interact effectively with both internal and external stakeholders.

• Clinical experience in an operating room setting.

• Demonstrated history of success.

• Must be willing to travel up to 75%, or as required.

• Familiarity with modern sales tools and software.

• Exceptional written, verbal, and interpersonal communication abilities.

• Proven track record of performance with clear documentation of achievements.

• Must reside in the geographical area of the position or be open to relocation.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.