Clinical Administrative Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess client eligibility for mental health services, testing, and psychiatric care.

• Oversee the onboarding process for new client accounts from the initial referral contact through to intake.

• Daily confirm sessions with clinicians, follow up to verify progress notes, and communicate with clients regarding benefit changes, outstanding charges, and resolving any discrepancies related to deductibles or benefits.

• Monitor daily clinician productivity and reconcile that with biweekly clinician and clearing house invoicing.

• Keep accurate and organized records of all billing activities.

• Exhibit proficiency in Microsoft Excel for data management and analysis tasks.

• Have knowledge of mental health CPT codes or show the capacity to quickly learn and assimilate this information.

• Utilize Therapynotes EHR for billing and documentation, with a readiness to learn additional EHR systems as required.

• Engage professionally and effectively with insurance companies, clients (when necessary), and internal team members.

• Function independently and efficiently under pressure to meet deadlines.

⛳️ Requirements

• Understanding of account settlements and effective follow-up techniques.

• Advanced proficiency in Microsoft Excel.

• Excellent organizational skills and a keen attention to detail.

• Capability to work independently, prioritize tasks, and manage time effectively in a remote setting.

• Ability to collaborate effectively as part of a team, offering support to team members when needed.

• A reliable high-speed internet connection and good phone reception are essential.

• Exceptional interpersonal communication skills, with the ability to interact warmly and efficiently with team members, clinicians, and clients.

• Must be available to work one weeknight evening twice a month from 10 pm to 12 am EST, as well as two hours on weekends (Saturdays from 11 am to 12 pm or Sundays from 5 to 7 pm).

🏝️ Benefits

• Fully remote work environment providing flexibility and a healthy work-life balance.

• Chance to be part of a supportive and expanding team committed to enhancing access to mental healthcare.