Clinical Administrative Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer extensive administrative assistance to physicians, nurses, analysts, and other personnel.

• Regularly refresh and disseminate department-specific reports and spreadsheets.

• Keep contact information and relevant details for Physician Advisors and clients up-to-date.

• Ensure timely updates and distribution of Administrator on Call tracking.

• Maintain and manage PTO tracking and requests for Physician Advisors.

• Follow up on client inquiries and provide necessary information.

• Handle the submission of supplemental reimbursements for full-time Physician Advisors.

• Assist in the implementation and training of new Physician Advisors joining the P2P team.

• Organize and manage physicians' calendars and schedules for peer review phone calls across various time zones.

• Oversee the peer review queue, assignments, and schedules of Physician Advisors.

• Conduct daily calls to payers for scheduling peer-to-peer reviews between Xsolis Physician Advisors and payer Medical Directors.

• Track and follow up on outstanding peer-to-peer calls daily.

• Monitor the department email inbox and address inquiries from case managers, internal team members, and cross-functional teams.

• Collaborate and cross-train with clinical administrative staff to ensure coverage.

• Execute additional tasks and special projects as assigned.

⛳️ Requirements

• Clinical experience is not essential but is beneficial.

• Capacity to manage multiple tasks simultaneously.

• Ability to comprehend needs and deliver timely results.

• Capability to perform under pressure and adapt to frequent changes.

• Highly organized with outstanding attention to detail.

• Excellent communication, organizational, interpersonal, and telephone skills.

• Professional and courteous communication with colleagues and clients via phone, mail, and email.

• Strong technical skills with advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.

• Ability to foster strong relationships and cooperate with internal teams.

• Must successfully pass a background check.

• Must already be eligible to work in the United States on a full-time, permanent basis without current or future sponsorship.

• Must be available to work from 12 p.m.–8 p.m. ET.

🏝️ Benefits

• Medical/Dental/Vision insurance.

• 401K company match.

• Flexible Paid Time Off.

• Paid parental leave.

• HSA/FSA options.

• Educational reimbursement program.

• Employer-paid EAP & Mental Health services.