Client Services Coordinator – Cancer

This is a fully remote position, open to applicants in United States.

📋 Description

• Actively support and evaluate clients’ care requirements through direct communication.

• Work in collaboration with clinicians and researchers as an integral part of the client’s care team.

• Begin client interactions, including sending welcome emails and completing registration.

• Assist with scheduling and billing coordination with physician offices.

• Organize services such as concierge nursing and molecular profiling providers.

• Oversee client meeting arrangements, follow-ups, and the completion of action items.

• Collaborate with researchers to determine clinical trial eligibility and enrollment procedures.

⛳️ Requirements

• Minimum of 1 year of experience in professional care coordination within a complex environment.

• Experience in oncology is highly preferred.

• Proven experience in providing concierge-level customer service.

• Outstanding written and verbal communication abilities.

• Commitment to the highest ethical standards and personal integrity.

• Capability to handle confidential information with discretion and care.

• Strong ability to multitask in a dynamic, fast-paced environment.

• Highly proficient with technology.

• Bachelor’s degree (BA or BS) is strongly preferred.

🏝️ Benefits

• Health benefits.

• Dental benefits.

• Vision benefits.

• 401(k) with matching contributions.

• Paid Time Off (PTO).

• Opportunity for remote work.