Client Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver outstanding client experiences at every interaction.

• Keep thorough and precise client records in the CRM system.

• Comprehend and manage medical records, billing, and filing tasks.

• Support the documentation flow, processes, and strategies aimed at client success.

• Work collaboratively with cross-functional teams to improve service offerings.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Background in medical records, medical billing, or filing is highly advantageous.

• Exceptional attention to detail with a proven track record of follow-up.

• Outstanding written and verbal communication abilities.

• Fundamental understanding of accounting principles.

• Proficiency in Microsoft Office applications, particularly Excel.

• Capability to read and write in English.

• Strong communication skills.

• Willingness to learn, develop, and passionately support clients.

• Capacity to work for extended periods at a desk and on a computer.

• Ability to occasionally lift up to 15 pounds.

• Must be available to work on weekends.