This is a fully remote position, open to applicants in United States.

• Act as the main point of contact between Net Driven and dealerships across the United States and Canada.

• Engage with clients regarding Net Driven’s offerings, features, and the delivery process.

• Organize, plan, and conduct client performance reviews within set deadlines.

• Oversee the client experience and maintain the retention of client accounts.

• Foster business growth by identifying opportunities to expand dealers’ product engagement with Net Driven.

• Assist clients in achieving success in both anticipated and unanticipated ways, exercising autonomy and control over the client relationship.

• Bachelor's degree or equivalent experience in client management.

• 2–5 years of relevant experience.

• Quick learner who excels in a multi-tasking environment.

• Proficient in managing time and prioritizing tasks according to company goals and objectives.

• Familiarity with SEO, social media, and website analytics.

• Outstanding communication skills.

• Experience with Salesforce.com or similar CRM software is preferred.

• Background in technology or the automotive industry is preferred.

• Success in a client-facing role within a call center is a plus.

• Candidates must reside outside of Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, and Washington.

• Equal employment opportunities and protections against discrimination.

• Human review of final hiring decisions; AI tools support certain aspects of the hiring process.