Client Relations Specialist

This is a fully remote position, open to applicants in Alabama, +5 more states.

📋 Description

• Assist and oversee assigned client relationships, implementation tasks, and ongoing account requirements.

• Act as a primary contact for clients, ensuring prompt follow-up and recognizing opportunities to enhance and grow existing client partnerships.

• Create presentations and materials for clients, aiding outreach and follow-up initiatives.

• Keep precise records within CRM systems, ensuring transparency regarding account status, priorities, and subsequent steps.

• Work collaboratively with various internal departments to address account requirements and service configurations.

• Discover opportunities to elevate Call 4 Health's presence within current client engagements.

⛳️ Requirements

• 3–5+ years of experience in client relations, account management, implementation assistance, or a comparable client-facing position.

• Background in healthcare, healthcare services, patient access, call center operations, or outsourced services is highly preferred.

• Exceptional organizational abilities with the capacity to manage multiple projects, contacts, follow-up tasks, and priorities simultaneously.

• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

• Strong written and verbal communication skills.

• Familiarity with CRM systems, preferably HubSpot.

• Ability to work autonomously, take initiative, and function effectively without substantial guidance.

• Strong problem-solving capabilities and a proactive, solutions-oriented approach.

• Awareness of AI-driven tools and a readiness to learn and adapt to new technologies that enhance efficiency.

🏝️ Benefits

• Comprehensive benefits package including health, dental, vision, PTO, and more.