Client Partner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Identify opportunities for sales and services within a designated portfolio and oversee continuous engagement with clients throughout the services sales lifecycle.

• Present deployment methodologies and recommend phased approaches for implementations.

• Create strategic account plans aimed at achieving assigned revenue objectives.

• Collaborate with the internal Sales team to discover and secure new business ventures.

• Develop detailed Statements of Work (SOWs), outlining the necessary costs, timelines, and resources for implementing solutions according to client specifications.

• Facilitate discovery workshops to grasp client business challenges, foster a mutual understanding of the project, and establish design direction.

• Cultivate effective partnerships with internal stakeholders across PS, Product Management, Support Services, and Sales teams.

• Play a pivotal role in establishing referenceable clients for Kinaxis.

• Develop and maintain strong relationships with partner organizations involved in the sales or deployment of Kinaxis solutions.

• Serve as a trusted advisor for customers and partners during deployments.

⛳️ Requirements

• A bachelor’s degree in computer science, process engineering, business, supply chain management, or a related discipline.

• A minimum of 7 years of industry experience in large-scale and complex software consulting services implementations, including hands-on experience in developing SOWs for client projects, preferably within supply chain management.

• At least 5 years of experience in professional services sales targeting new customers.

• A background in consulting.

• Exceptional communication skills with the ability to build trust quickly across all customer levels, including C-suite executives.

• Proven negotiation skills with a history of consistently meeting or surpassing revenue goals.

• A dynamic and analytical thinker capable of comprehending the complexities of deployments and solutions while maintaining a strategic perspective on projects and customer requirements.

• Willingness to travel 30-60% of the time within the country and occasional international travel.

• Kinaxis RapidResponse certification as a Contributor, Author, or Admin is considered advantageous.

🏝️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off).

• Flexible working arrangements.

• Programs focused on physical and mental well-being.

• Regularly scheduled virtual fitness classes.

• Mentorship opportunities, training, and career development initiatives.

• Recognition programs and referral bonuses.

• Hackathons.