Client Experience Consultant – Independent

📋 Description

• Engage with clients to comprehend their preferences, financial plans, and travel aspirations

• Investigate destinations, vendors, and available promotions

• Craft personalized itineraries for vacations, cruises, and group events

• Organize reservations encompassing flights, accommodations, cruises, transportation, and activities

• Provide clients with comprehensive information regarding schedules, documentation, and policies

• Keep precise records of bookings, payments, and client interactions

• Oversee reservations and offer assistance with changes or support as required

• Cultivate and sustain long-term relationships with clients to promote repeat business and referrals

• Engage in continuous training and professional growth

⛳️ Requirements

• Exceptional verbal and written communication abilities

• Strong organizational capabilities with a keen eye for detail

• Capacity to handle multiple client inquiries at the same time

• Professional demeanor coupled with a customer-service orientation

• Comfortable operating in a remote, technology-driven environment

• Proficient in email, online research, and fundamental computer applications

• Ability to work autonomously and manage time efficiently

• Dependable high-speed internet connection and personal computer

• Prior experience in customer service, hospitality, sales, or administrative positions is advantageous but not mandatory.

🏝️ Benefits

• Flexible remote work setting

• Independent contractor role with scheduling flexibility

• Organized onboarding process and ongoing professional development

• Access to established supplier partnerships and booking platforms

• Mentorship and support from the team

• Opportunity to develop and expand your own client base

• Earnings structure based on performance