Client Experience Associate

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• You will be responsible for handling customer calls, capturing incoming leads, processing orders, and scheduling appointments.

• In this position, you will manage inbound calls and relay messages to our clients in a dynamic environment.

• You will be working from your computer throughout your shift, typically committing to 40 hours per week, with a minimum of 8 hours on Fridays, Saturdays, and Mondays.

⛳️ Requirements

• Exceptional verbal and written communication skills.

• A growth mindset with enthusiasm for learning new concepts.

• A strong passion for customer service, delivering a warm and positive tone in every interaction.

• People-oriented, friendly, and adept at listening.

• Reliable and punctual in attendance.

• Proficient computer skills, including typing capabilities.

• Ability to maintain composure and efficiency in high-pressure situations.

• Willingness to complete a foundational learning and development phase at satisfactory levels.

🏝️ Benefits

• Benefits are available after 60 days of employment.