Client Delivery Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of Client Delivery Managers.

• Set clear performance expectations and offer continuous feedback.

• Oversee workload management and allocate resources efficiently.

• Promote a culture of accountability and teamwork.

• Supervise the execution of marketing campaigns from strategy to delivery.

• Ensure the accuracy of timelines, proofs, data, and production specifications.

• Provide expertise on complex campaigns and handle escalations.

• Drive consistent and scalable execution processes.

• Act as the escalation point for client delivery issues.

• Assist in client communication and manage expectations.

• Build client confidence through effective execution.

• Enhance the overall client experience.

• Standardize workflows and best practices.

• Identify inefficiencies and implement enhancements.

• Promote cross-functional alignment.

• Support the adoption of new tools and technologies.

• Maintain visibility into campaign status and associated risks.

• Monitor performance and report metrics.

• Ensure alignment with project scope and timelines.

• Capture insights for continuous improvement.

⛳️ Requirements

• Bachelor's degree in Business or a related field.

• Over 7 years of experience in campaign execution or project management.

• More than 7 years of experience in print production.

• At least 2 years of leadership experience.

• Strong skills in cross-functional collaboration.

• Exceptional communication and problem-solving abilities.

🏝️ Benefits

• Life insurance.

• AD&D insurance.

• Short-term disability.

• Long-term disability.

• Medical insurance.

• Vision insurance.

• Dental insurance.

• 401(k) savings plan with a 4% company match.

• Generous time off policy.