Client Data Specialist

This is a fully remote position, open to applicants in Utah.

📋 Description

• Keep payer contracts and fee schedules for customer accounts current.

• Execute data discovery and entry tasks, which include formatting spreadsheets and accurately modeling fee schedules.

• Analyze, interpret, and comprehend the terms of payer contracts.

• Efficiently complete task lists and provide timely progress updates.

• Produce high-quality, detail-focused work to ensure the readiness of accounts.

• Engage with clients regarding the specifics of their payer contracts.

• Collaborate with internal teams for further research, problem resolution, and preventative strategies.

• Assist with escalated and complex issues by investigating solutions and clearly communicating with stakeholders.

• Take part in team meetings and contribute to the formulation of client service strategies and a high-quality client service experience.

• Offer support to fellow team members during busy periods or when extra assistance is required.

⛳️ Requirements

• An associate's degree with 1 year of experience OR a high school diploma with 3 years of experience.

• Strong understanding of physician and/or hospital reimbursement methodologies.

• Experience in modeling fee schedules or working with physician and/or hospital billing.

• Proficiency in using AI tools effectively, with an understanding of how to develop/create intelligent prompts and/or agents.

• Outstanding verbal and written communication abilities.

• Exceptional problem-solving skills and meticulous attention to detail.

• Proficiency in utilizing CRM software and support tools.

• Capability to manage multiple tasks while prioritizing effectively.

• Empathy and patience when interacting with clients.

• Ability to work both independently and collaboratively within a team.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible working hours

• Paid time off