Client Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary liaison between reviewers and clients.

• Ensure timely assignment, acceptance, and completion of cases.

• Maintain regular communication through email and dispatch timely reminders.

• Oversee deadlines and assist in upholding high-quality deliverables.

• Aid in proofreading cases prior to submission.

• Manage and promptly respond to client inquiries.

• Employ systems and databases for information retrieval and entry.

• Maintain daily communication with the QA department regarding workflow.

• Reach out to providers for assignments and update databases accordingly.

• Organize and archive both open and closed cases.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• At least one year of clerical experience, or an equivalent combination of education and experience is preferred.

• Proficient in various software applications, including but not limited to Microsoft Word, Teams, Outlook, Excel, and the Internet.

• Must be trained on and comply with HIPAA regulations and standards.

• Capable typist with a minimum typing speed of 40 W.P.M.

• Must exhibit accuracy, thoroughness, and accountability for work quality, as well as the initiative to identify areas for improvement.

• Exceptional communication skills are essential.

• Ability to work independently, prioritize tasks, and manage time effectively is required.

• Must maintain confidentiality at all times.

• Should foster and promote a positive, team-oriented atmosphere.

🏝️ Benefits

• Health insurance

• 401k

• Paid time off