Client Advisor – Telesales Agent, Нерухомість

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Establish and nurture long-term relationships by selling the company's services through phone calls and email correspondence, while ensuring continuous revenue growth and meeting client needs.

• Engage with various customer segments, including high-value clients (the largest revenue contributors); new clients; those who have stopped publishing; clients with declining spending; and those who do not purchase placement packages.

• Achieve monthly KPIs and complete tasks assigned by the team leader in a timely manner.

• Actively interact with customer segments through phone calls and professional email communication: from establishing contact, qualifying the client, identifying needs, to selling our services and closing deals.

• Effectively collaborate with related departments: content team, sales support sector, voice support team, etc.

• Maintain CRM knowledge, adhering to internal regulations and performing actions in accordance with these regulations. Provide quality and timely work with systems such as SalesForce, TalkDesk, Triton, etc.

⛳️ Requirements

• You have over 1 year of experience in sales or customer service.

• You are fluent in Ukrainian and possess English language skills at A2-B1 level.

• You have experience working with the Salesforce CRM system and the TalkDesk cloud platform, are proficient with Google Workspace tools, and understand how to utilize Tableau for data viewing and analysis.

• You are motivated to earn, grow, and are results-oriented.

• Communication skills, proactivity, energy, determination, resilience, responsibility, and integrity are the pillars upon which your work is built.

• You are willing to learn quickly and possess a proactive mindset (searching, finding, asking, suggesting, listening, and acting).

• Independence and autonomy resonate with you.

• You are capable of working well in a team, expressing and defending your ideas, compromising, and focusing on the collective result rather than just your own.

• You have ambitions for growth and continuous improvement.

• A plus is your understanding of the real estate market in Ukraine, including its segments, participants, and other unique aspects.

🏝️ Benefits

• Competitive salary: fixed rate + bonus for achieving monthly/quarterly goals.

• Comprehensive benefits package: medical insurance, life insurance, access to Udemy training materials, and much more.

• A modern office located in the center of Kyiv - IQ Business Center, with the option to work from the office or home.

• Opportunities for growth and development, generating ideas, and bringing them to life.

• Work without micromanagement, while being fully accountable for your own results.