Client Acquisitions Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Make a substantial number of outbound calls to potential clients, presenting them with Koala Health’s offerings.

• Manage incoming customer calls to assist with a diverse range of functions through cross-trained operational processes.

• Effectively articulate Koala’s value and guide pet owners through the journey of becoming clients.

• Address objections and respond to inquiries with professionalism and expertise regarding Koala’s services, fostering confidence and advancing discussions.

• Monitor and record outreach activities using internal tools to guarantee timely follow-up and maintain accurate documentation.

• Provide feedback and insights to colleagues to enhance outreach strategies.

• Represent Koala with professionalism, empathy, and enthusiasm in every interaction.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Over 1 year of experience in customer or client-facing roles, including outbound calling, inside sales, or client engagement duties.

• Availability on weekends is essential, with two days off during the week as part of a scheduling arrangement.

• Ability to manage a high volume of phone calls daily.

• Exceptional communication skills, both verbal and written, with the capacity to modify tone and style for each conversation.

• Proficient with computer and web-based applications.

• Comfortable working in a virtual setting with dependable internet access and a quiet, distraction-free workspace.

🏝️ Benefits

• Competitive salary accompanied by performance-based incentives.

• Medical, dental, and vision insurance including partial coverage for dependents.

• Generous paid time off (PTO).

• 401(k) retirement plan.

• A supportive and dynamic team that celebrates accomplishments and adapts quickly.