Client Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with FAI’s global team consisting of strategists, scientists, data analysts, software developers, and supply chain specialists to implement impactful programs.

• Oversee the planning, execution, monitoring, and assessment of significant client accounts and sustainability initiatives.

• Manage budgets, work schedules, timelines, and client communications to ensure the delivery of high-quality results.

• Develop strong, trustworthy relationships with client teams to comprehend their requirements and provide substantial value.

• Offer consultancy support, which includes drafting technical reports, position statements, and delivering presentations.

• Share expertise on retail supply chains, livestock production systems, and the challenges in animal agriculture.

• Assist in the development and enhancement of FAI’s data systems and digital tools (e.g., Insite) by incorporating user feedback and program insights.

• Discover opportunities to broaden existing client programs or create new solutions.

• Aid in the creation of proposals, strategic pitches, and scoping discussions in collaboration with the Sales and Consultancy teams.

⛳️ Requirements

• Demonstrated experience in retail, food supply chains, or terrestrial livestock/agriculture industries.

• Strong project management capabilities in planning, execution, budgeting, and assessment.

• Experience in client-facing positions with a history of establishing and maintaining robust relationships.

• Capability to produce high-quality results in fast-paced environments with competing deadlines.

• Exceptional verbal and written communication skills.

• Proficient digital skills (e.g., Microsoft Office, project management software, data management).

• A degree (or equivalent professional experience) in Agriculture, Sustainability, Food Systems, Animal Science, or related disciplines.

• Understanding of sustainability challenges within food and farming systems, encompassing welfare, environmental performance, and regenerative agriculture.

• Experience in identifying new business prospects or contributing to consultancy proposals.

🏝️ Benefits

• 33 days of annual leave, including bank holidays (pro-rated for part-time employees).

• Additional vacation time awarded for long service.

• Holiday purchase scheme allowing up to one additional week per year.

• Contributory auto-enrolment pension scheme.

• Private health insurance plan.

• Discretionary bonus scheme.

• Generous company sick pay policy (12 weeks full pay, 12 weeks half pay, following the successful completion of probation).

• Enhanced Maternity and Adoption Pay (full pay for 18 weeks after 26 weeks of service by the qualifying week).

• Enhanced Paternity Pay, full pay for 2 weeks (after 26 weeks of service by the qualifying week).

• Opportunity for sabbatical leave for long-serving employees.