Claims Manager – BI

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily claims operations within designated lines of business.

• Guarantee consistent, prompt, and precise claim processing that aligns with company standards.

• Track claim inventory, cycle times, severity, leakage, and reserve sufficiency.

• Ensure compliance with internal controls and audit standards.

• Directly manage a team of claims professionals.

• Recruit, onboard, mentor, and cultivate a high-performing claims team.

• Set clear performance expectations and carry out regular coaching and performance evaluations.

• Collaborate with Claims Leadership, Actuarial, Finance, and Legal departments to oversee indemnity and expense results.

• Promote a customer-focused claims experience while balancing business and compliance needs.

• Implement enterprise-wide and claims-specific initiatives, including process enhancements, technology integration, and operational transformation.

⛳️ Requirements

• 8+ years of progressive experience in claims within property and casualty insurance.

• 3+ years of experience in people management within a claims setting.

• Proven track record in leading change initiatives or large-scale operational enhancements.

• Previous experience managing multiple lines of business or geographically diverse teams.

• Strong understanding of property and casualty claims handling practices, coverage interpretation, reserving, and litigation management.

• Demonstrated experience in a regulated environment; experience with public companies is preferred.

• Proficient in claims management systems and performance metrics.

🏝️ Benefits

• Annual performance-based incentive compensation.

• Comprehensive medical, dental, vision, and life insurance options.

• Coverage for accidents, critical illness, and short-term disability.

• Retirement plans with employer contributions.

• Generous paid time-off program.

• Programs aimed at enhancing employee well-being and financial security.