Claims Examiner – Liability

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations and resolve liability, first-party, and third-party claims.

• Initiate inquiries for new claims.

• Make determinations regarding liability and coverage.

• Assess and negotiate settlements for collision, specified perils, property damage, and liability losses.

• Supervise and manage external adjusters, appraisers, and experts.

• Establish communication with insured parties and claimants following established protocols.

• Identify coverage concerns and escalate them to the supervisor.

• Apply principles of liability and coverage as well as state-specific laws and regulations related to claims.

• Research market values for automobiles and heavy equipment to suggest total-loss settlement amounts.

• Summarize claims and recommend actions for claims that exceed settlement authority.

• Participate in intercompany arbitration hearings and address complaints from the department of insurance.

• Maintain a diary system to review and manage claims in accordance with state compliance standards.

• Sustain state licensing through ongoing education and/or pursuit of a claims designation.

• Manage small claim lawsuits as necessary.

• Execute additional tasks as assigned by the claims supervisor.

⛳️ Requirements

• 2-5 years of experience in auto physical damage, inland marine cargo, dealers' open lot, property damage (both commercial and homeowners), and/or general liability.

• High School Diploma or its Equivalent is mandatory.

• A Bachelor’s degree is preferred.

• Familiarity with Lloyd’s of London is an advantage.

• Must be a resident of the US.

• Proficient in Microsoft Office applications.

• Experience with Xactimate is required.

• Must be capable of obtaining licenses in necessary states and countries.

• AIC designation is preferred.

• Must successfully pass a background check.

• Strong writing abilities and correct grammar usage are essential.

• Excellent verbal and written communication skills are required.

• Ability to manage multiple tasks and handle a high volume of concurrent responsibilities.

• Capacity to plan and maintain conscious control over time allocated to activities.

• Ability to work collaboratively with colleagues both within and outside the organization.

🏝️ Benefits

• Opportunities for continuing education and/or pursuing a claims designation to uphold state licensing.

• Chance to work towards obtaining a claims designation.

• Flexible remote working arrangements.

• Some travel to the home office may be required.

• Reasonable accommodations are available throughout the recruitment and assessment process.