Claim Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Upholds and exemplifies IMA’s fundamental values.

• Recognizes and appreciates the significance of diversity, equity, and inclusion among all IMA team members.

• Engages with clients professionally and promptly through email, phone, and face-to-face interactions.

• Adopts a proactive mindset, concentrating on claim strategies and resolutions.

• Champions the swift and optimal resolution of claim issues for our clients.

• Effectively communicates relevant claim information in a timely manner to both internal and external clients.

• Fosters strong relationships with clients both inside and outside the organization.

• Possesses specialized knowledge and expertise in the Executive Risk lines of coverage (D&O, EPLI, Crime, Cyber).

• Participates in various presentations, including new business initiatives, RFPs (for clients and TPAs), claim reviews, and renewals.

• Cultivates a strong understanding of IMA's computer systems and programs.

• Supports the Claim Manager in onboarding, training, and developing claim staff.

• Builds and enhances relationships at local, regional, and national levels with carriers, TPAs, legal resources, consultants, and others.

• Leads and contributes to Claim Projects and other assigned tasks.

• Attends insurance-related seminars, including but not limited to continuing education classes.

⛳️ Requirements

• Minimum of 10 years of prior claims experience in Executive Risk and/or Property coverage is required.

• A Bachelor’s degree or equivalent work experience that meets the educational requirements.

• Proficiency or aptitude in systems, particularly Applied Epic, as well as Carrier and TPA platforms is preferred.

• Familiarity with MS Office products is preferred/required (notably PowerPoint, Outlook, Word, and Excel).

• Exceptional technical skills and in-depth knowledge of coverage and claims handling.

• Moderate travel is required (25-50%).

• Excellent communication and negotiation skills are essential.

• Strong mathematical and analytical skills are necessary.

• Ability to engage in discussions and resolve claim issues with clients and insurance carriers.

🏝️ Benefits

• Annual Performance Bonus

• Stock Purchase

• Medical Plans

• Prescription Drugs

• Dental

• Vision

• Family Assistance Program

• FSA

• HSA

• Pre-Tax Parking Plan

• 401(k)

• Life/AD&D

• Accident Insurance

• Critical Illness Coverage

• Hospital Indemnity

• Long Term Care Insurance

• Short-term Disability Insurance

• Long-term Disability Insurance

• Business Travel Accident Coverage

• Identity Theft Protection

• Paid Time Off

• Flexible Work Options

• Paid Holidays

• Sabbatical Leave

• Gift Matching Program

• Well-Being Stipend

• Opportunities for Personal and Professional Development