CICM Case Manager

This is a fully remote position, open to applicants in California.

📋 Description

• The CICM Case Manager is tasked with delivering person-centered care management services to qualified members with medical, behavioral health, or social needs.

• This position involves outreach, engagement, assessment, care planning, care coordination, service navigation, and ongoing follow-up.

• The CICM Care Coordinator carries an active caseload and collaborates with health plans, community partners, service providers, and internal teams to eliminate barriers, enhance access to services, and assist members in reaching their wellness objectives.

⛳️ Requirements

• A minimum of two years of experience in case management, community outreach, social services, behavioral health support, or similar member-facing roles.

• A Bachelor's Degree in Health Care or a related field is preferred.

• Experience working with individuals facing homelessness, medical complexities, behavioral health issues, or social barriers.

• Familiarity with Medicare/DSNP, Medi-Cal, or safety-net healthcare settings is preferred.

• Strong interpersonal skills with the ability to build trust among diverse populations.

• Knowledge of community resources, housing programs, social supports, and care coordination practices.

• Capacity to work independently, prioritize tasks, and maintain professional boundaries.

• Excellent written and verbal communication skills.

• Proficient in EMR systems.

• Bilingual in Spanish is preferred.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Flexible work hours and a supportive work environment.